Accident/Incident Investigation

accidente_de_montacargas_701336_t0The investigative report should answer six key questions: who, what, when, where, why, and how. Fact should be distinguished from opinion, and both should be presented carefully and clearly. The report should include thorough interviews with everyone with any knowledge of the incident. A good investigation is likely to reveal several contributing factors, and it probably will recommend several preventive actions.

via Safety and Health Management Systems eTool | Module 4: Creating Change – Safety and Health Program Management: Fact Sheets: Accident/Incident Investigation.