Applying Risk Management to HR

104774047ReassessingHRRiskManagementIWhen developing a risk management plan for your HR activities, there are a number of areas to focus on. This general list will get you started but it is very important that all organizations identify and evaluate the risks unique to their own organization.

HR Activity Potential Risk Area’s

  • Compensation and benefits
  • Hiring
  • Occupational Health and Safety
  • Employee supervision
  • Employee conduct
  • Exiting employee

via Risk Management in HR | HR Planning | HR Toolkit | hrcouncil.ca.

Adult Obesity

Obesity is common, serious, and costly. In 2009, about 2.4 million more adults were obese than in 2007. This epidemic has affected every part of the United States. In every state, more than 15% of adults are obese, and in nine states, over 30% of adults are obese. The medical care costs of obesity in the United States are staggering. In 2008 dollars, these costs totaled about $147 billion. More efforts are needed, and new federal initiatives are helping to change our communities into places that strongly support healthy eating and active living.

via CDC Vital Signs – Adult Obesity.

Aging Workers

aging-manWhat physical changes occur, in general, as a person ages… and how can this affect their work?

Our bodies change as we age. People reach full physical maturity or development at around the age of 25 years. Then after a period of relative stability, our bodies begin to show signs of aging. Most of these changes are first noticed at ages 40 or 50, but changes can occur (or start) as early as 20 or 25. These changes include:

  • Maximum muscular strength and range of joint movement: In general, people lose 15 to 20% of their strength from the ages of 20 to 60. However, every person is different and there is a large range between individuals. However, most jobs do not require a person to use all their strength. Older employees may be able to perform the same tasks as a younger worker, but they may be working closer to their maximum level. The musculoskeletal system weakens over time, resulting in a decreased capacity for load-bearing work. Keep in mind that, for example, highly repetitive motions — doing the same thing, over and over again — can cause physical problems at any age.
  • As we age, the body loses some ‘range of motion’ and flexibility. People may be used to certain range of movements at one task or workstation. Being less flexible or able to reach could cause problems in some unpredictable situations that require unusual movements.
  • Cardiovascular and respiratory systems: The ability of the heart, lungs and circulatory system to carry oxygen decreases. Between the age of 30 and 65, the functional breathing capacity can reduce by 40%. These changes can affect the ability to do extended heavy physical labour, reduce the body’s ability to adjust to hot and cold conditions.
  • Regulation of posture and balance: In general people may find it harder to maintain good posture and balance. When seated or standing still, this may not be a problem. However, accidents that happen because someone loses their balance do happen more often with age. Work that requires precise adjustments, strong muscular effort (including lifting and carrying), joint movements at extreme angles, or those done on a slippery or unstable surface, will be affected by poorer posture. Unexpected bumps or shocks may cause a more serious problem than with a younger worker.
  • Sleep Regulation: As we age, our body is not able to regulate sleep as well as it used to. How long a person sleeps, and how well they sleep, can additionally be disrupted by changing work hours or by light and noise. The impact on employees is especially a concern for older shift or night workers. They might need more recovery time between shifts or extended workdays. Use of shift rotations that are the least disruptive to sleep patterns are preferred.
  • Thermoregulation (Body Temperature): Our bodies are less able to maintain internal temperatures as well as less able to adjust to changes in external temperature or due to physical activity. This change means that older workers may find heat or cold more difficult to deal with than when they were younger. It also means that if they are doing hard manual labour, they may get overheated more easily.
  • Vision: Vision changes with age. We will notice we cannot see or read from certain distances as well as we used to. This reduction in the “amplitude of accommodation” (the ability to see or adjust focus in certain distance ranges) is normally corrected with prescription glasses. Changes also occur in the peripheral visual field (how well you can see in the areas to the side of you, that you’re not directly looking at), visual acuity (how exact, clear, and “unfuzzy” things appear), depth perception (how far away things seem), and resistance to glare, and light transmission. These changes are normally not noticed by a person unless there is poor lighting or there are sources of glare. Someone might also notice that they can’t see as well when they’re reading something when text size is small, or when there is poor contrast between the text and the background. Brighter lighting (that is suitable for the task) and well laid-out documents which avoid small print are important.
  • Auditory (Hearing): Hearing also changes. We may not be able to hear as well at higher frequencies (high pitch sounds). Most often, this change is noticed as the inability to listen to a particular voice or sound in a noisy environment. As well, people who work with a lot of background or noise may have difficulty hearing verbal instructions.

via Aging Workers : OSH Answers.

Stress at Work

D281F570-E7F2-99DF-375B63CA15AA452E_1Early Warning Signs of Job Stress

  • Headache
  • Sleep disturbances
  • Difficulty in concentrating
  • Short temper
  • Upset stomach
  • Job dissatisfaction
  • Low morale

Job Stress and Health: What the Research Tells Us

  • Cardiovascular Disease: Many studies suggest that psychologically demanding jobs that allow employees little control over the work process increase the risk of cardiovascular disease.
  • Musculoskeletal Disorders: On the basis of research by NIOSH and many other organizations, it is widely believed that job stress increases the risk for development of back and upper- extremity musculoskeletal disorders.
  • Psychological Disorders: Several studies suggest that differences in rates of mental health problems (such as depression and burnout) for various occupations are due partly to differences in job stress levels. (Economic and lifestyle differences between occupations may also contribute to some of these problems.)
  • Workplace Injury: Although more study is needed, there is a growing concern that stressful working conditions interfere with safe work practices and set the stage for injuries at work.
  • Suicide, Cancer, Ulcers, and Impaired Immune Function: Some studies suggest a relationship between stressful working conditions and these health problems. However, more research is needed before firm conclusions can be drawn.

via CDC – NIOSH Publications and Products – STRESS…At Work (99-101).

How Strategic HR Wins The Keys To The C-Suite

HR-Image

So here’s the game plan for HR:

  • Get educated! The books are there. The exemplars are there. The studies showing the ongoing declines are publicly available. The firms who are succeeding are known. The ship you are on is sinking. Find out why. Learn what it takes to change.
  • Circulate the books to the C-suite: You don’t have to make the arguments yourself. Simply pass around the books that make the case for you.
  • Change your name! I often ask HR people why they accept a name like Human Resources which implies that people are things to be exploited, rather than a name that endorses that people are actually people. They usually reply that the name doesn’t really matter if they do the right thing. My response is: if the Finance Department was called the Fraud Department, would that help or hinder their work? Having a name that says the opposite of the meaning of the function is an impediment that has to be removed.
  • Develop a game plan! Be able to answer these questions, even if the C-Suite can’t: Who is your company’s core customer? Have you talked to one lately? Do you know what challenges they face? Who is the competition? What do they do well and not well? And most important, who are we? What is a realistic assessment of what we do well and not so well vis a vis the customer and the competition?
  • Find champions: You are not going to do this alone. You are helping foment a necessary revolution. You need collaborators. They exist! In any large organization, there always enterprising managers who have seen the future and are already making it happen, even though they may be currently seen as rebels and troublemakers who don’t accept the current dispiriting culture. They are waiting to hear from you!
  • Find pilot projects: Look around the organization. Look for managers who are already practicing Scrum and Agile in the IT department. Look for managers practicing Lean. Look for any managers who are using the Net Promoter Score. These are your potential pilot projects which will show the way forward.
  • Get your ammunition ready: In any organization, for most of the time, the possibility of a fundamental discussion about how the organization is run is simply not possible. For most of the time, the door is closed. But every so often, particularly in firms that are struggling, the door opens briefly: the C-suite becomes so desperate with being on a failing track that the possibility of raising fundamental issues becomes possible, even briefly. Be ready then with your arguments:

via How Strategic HR Wins The Keys To The C-Suite – Forbes.

Major Hazard Communication Changes

ghspictoMajor changes to the Hazard Communication Standard

  • Hazard classification: Provides specific criteria for classification of health and physical hazards, as well as classification of mixtures.
  • Labels: Chemical manufacturers and importers will be required to provide a label that includes a harmonized signal word, pictogram, and hazard statement for each hazard class and category. Precautionary statements must also be provided.
  • Safety Data Sheets: Will now have a specified 16-section format.
  • Information and training: Employers are required to train workers by December 1, 2013 on the new labels elements and safety data sheets format to facilitate recognition and understanding.

via Hazard Communication.

Reduce and Manage Stress at Work

53964-81391While some workplace stress is normal, excessive stress can interfere with your productivity and impact your physical and emotional health. And your ability to deal with it can mean the difference between success or failure. You can’t control everything in your work environment, but that doesn’t mean you’re powerless—even when you’re stuck in a difficult situation. Finding ways to manage workplace stress isn’t about making huge changes or rethinking career ambitions, but rather about focusing on the one thing that’s always within your control: you.

via Stress at Work: How to Reduce and Manage Workplace and Job Stress.

Danger – Confined Space

ConfineSpaceSignMany workplaces contain spaces that are considered “confined” because their configurations hinder the activities of employees who must enter, work in, and exit them. A confined space has limited or restricted means for entry or exit, and it is not designed for continuous employee occupancy. Confined spaces include, but are not limited to underground vaults, tanks, storage bins, manholes, pits, silos, process vessels, and pipelines. OSHA uses the term “permit-required confined space” (permit space) to describe a confined space that has one or more of the following characteristics: contains or has the potential to contain a hazardous atmosphere; contains a material that has the potential to engulf an entrant; has walls that converge inward or floors that slope downward and taper into a smaller area which could trap or asphyxiate an entrant; or contains any other recognized safety or health hazard, such as unguarded machinery, exposed live wires, or heat stress.

via Safety and Health Topics | Confined Spaces.

Ready for the Talent Shortage?

War-for-talentAre you prepared for a global talent shortage? A recent report from the World Economic Forum and the Boston Consulting Group, Global Talent Risk – Seven Responses, emphasizes that organizations will experience massive shortages of trained workers over the next twenty years despite current high levels of unemployment. Here’s why:

“The Northern hemisphere faces talent shortages in a wide range of occupational clusters largely because populations are ageing rapidly and educational standards are insufficient. “The United States, for example, will need to add more than 25 million workers to its talent base by 2030 to sustain economic growth.

via Ready for the Talent Shortage?.

Risk Management 365

RM365 LogoThis is post number 365 since I launched this blog a year ago. To date we have had over 8000 views and growing every day.

So what is Risk Management 365 anyway? It’s following a 5 step process of managing risk 365 days a year not just buying insurance once a year. Insurance is NOT risk management ! There is no amount of insurance that can reverse a serious injury or death of a father, grandmother, son or grandchild. We live in a dangerous unhealthy world but though education and support from committed employers and engaged employees and their families we are making a difference. How many people quit texting while driving or began a regular exercise program after reading about it in this blog? How many children now wear a helmet when riding their bike? How many people recognized the signs off a heart attack and got treatment? If you have I would love to hear from you.

Our mission is “Keeping employees and their families healthy and safe at home and at work.”

Learn more about  Ottawa Kent and the Risk Management 365 process at www.ottawakent.com